Privacy

This privacy policy applies to the use of darchcoal.com

We do not use any third-party advertising on this website, nor do we track you for advertising purposes.

We highly value your privacy and make this policy easily available throughout our site to assist you in understanding the handling of information in the course of using this site.

Logs Files and Cookies

This website utilises industry standard analytic packages which gathers limited information on visitors to our website automatically, and stores this anonymous information in server log files.

This information may include IP addresses, browser type, basic IP information, referring pages, operating system used and date/time stamps. This information does not identify individual users; it is used only for site administration, as well as for analysis of website usage and trends.

Additionally, cookies may be used to provide easier and faster access to website features such as logins and/or repeat visits. Cookies are very small text files that are stored on personal computers for reference purposes. ‘We do not link the information we store in cookies to any personally identifiable information you have submitted while on our site.

Links to Other Websites

This website may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own.

Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to by our own Site.

Registration and Use of Personal Information

Registration is not required in order to use or access this website.

If you do register, and in the process provide us with personally identifiable information, rest assured that any such information you provide will not be shared with any third-party organisation, except with express consent.

We also provide visitors to our website the opportunity to opt-in to receive communications from us. In this case, we ask the visitor for his or her email address.

These communications will include our regular newsletter, product promotions and any other information that we feel may be pertinent to the visitor. You may opt out of receiving any, or all, of these communications by mailing us at [email protected]

Again, if you provide us with your email address or name for the purposes of receiving communications from us, this information will not be shared with any third-party organisation except with your express consent.

Access to Personally Identifiable Information

If you’re personally identifiable information changes, or if you no longer wish us to possess your information, you may request correction, updating, or deletion of your information by mailing us at [email protected]

You may also make your request by phone or postal mail at the address or telephone number indicated at the end of this privacy policy.

Security

We follow accepted industry standards to protect any personal information you have provided to us. However, please be aware that no method of electronic storage can ever be 100% secure. Therefore as is the case with any organisation – we are not in a position to guarantee the absolute security of your information.

All payments on this website are processed securely offsite by our trusted payment gateway provider, sagepay. Your debit card details are not processed or stored on darchcoal.com.

You may submit any questions your may have about our security procedures by mailing us at [email protected]

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by UK Law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.

Contact Details

If you have any questions or concerns regarding this privacy policy, or you wish to contact us by phone or postal mail, our contact information is as follows:

Email us at; [email protected]

Address: 13a Buckland Road
Pen Mill Trading Estate
Yeovil
BA21 5HA

Telephone: 01935 421731